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Shipping Policies

Linn-Benton Community College Bookstore is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route. We offer shipping within the continental United States.

On average, your order will be received in 2-3 working days. During August or December, delivery time may take longer. Shipping outside of Oregon may require air shipping, which could result in higher shipping costs than originally quoted.

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Return Policies

Textbook return policy:

  • Textbook returns must be in it's original packaging and in the same condition as purchased or the return may be denied, or a lower amount than originally purchased may be offered for the book.

  • Returns are allowed during the allotted time period:
    Class Length 3 weeks or longer:
        1st week of class - Full Refund allowed with original receipt and in same condition as purchased.
        2nd week of class** - Full Refund allowed with original receipt plus proof of dropped class (current class schedule or drop slip), and in same condition as purchased.

    **If returning without proof of dropped class, a 15% restocking fee may be applied.

    Class Length 2 weeks or shorter:
        Returns only accepted prior to the start of class, with original receipt and in same condition as purchased.


Electronic Products Return Policy:

  • Product must be accompanied with the original dated sales receipt.

  • Must returned within 30 days of purchase date.

  • Must be unopened in the original shrink-wrap package.

  • Must be in the same condition as when purchased.

  • Defective items will be exchanged within 30 days of purchase when accompanied by the original dated sales receipt.


Calculator Return Policy:

  • LBCC Bookstore offers a 30 day warranty against defects. Exchanges only, no cash refunds for defective merchandise.

  • Full purchase price will be given within 2 weeks of the purchase date if the following criteria is met:

  1. Must have original LBCC Bookstore receipt.

  2. Item is unopened and in original packaging.


Trade/Reference Book Return Policy:

  • Books must be returned within 30 days of purchase.

  • Must be accompanied by an original dated sales receipt.

  • Must be in the same condition as when purchased.


Computer Software Return Policy:

  • Product must be accompanied by original dated sales receipt.

  • Must be unopened in the original shrink-wrapped package.

  • Must be returned within 30 days of purchase.

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Contact Support

Contact us anytime with questions or concerns via email at: orders@linnbenton.edu. You can also contact our customer service department at: 541-917-4950

Support Contact Form * required fields

Our support staff will respond within 24 hours.

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